{"id":18745,"date":"2024-12-07T11:04:33","date_gmt":"2024-12-07T11:04:33","guid":{"rendered":"\/?p=18745"},"modified":"2024-12-07T11:14:42","modified_gmt":"2024-12-07T11:14:42","slug":"respectful-responsible-humans-and-ais-a-new-approach-to-handling-public-social-media-inputs","status":"publish","type":"post","link":"\/?p=18745","title":{"rendered":"Respectful, Responsible Humans and AIs: A New Approach to Handling Public Social Media Inputs"},"content":{"rendered":"
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Respectful, Responsible Humans and AIs: A New Approach to Handling Public Social Media Inputs<\/strong><\/em><\/div>\n<\/div>\n<\/div>\n
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I notice many X accounts of government agencies, cities, countries, large corporations, public entities, famous people, and groups say “This account is not monitored 24\/7.”<\/div>\n<\/div>\n<\/div>\n
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With the tools we have today, this doesn’t need to be the case. AI systems can assist in monitoring posts around the clock\u2014reading, logging, and filtering for emergencies, suggestions, and community needs. They can also highlight ideas to improve the lives of people living and working in Houston.<\/span><\/div>\n<\/div>\n<\/div>\n
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AIs won’t act on their own; they need guidance and oversight. But they can take messages, provide basic responses, and escalate critical issues when humans aren’t available. This doesn\u2019t mean expecting AIs to replace humans but complementing your team to ensure no voice goes unheard, even during off-hours.<\/span><\/div>\n<\/div>\n<\/div>\n
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Social media is often the first place people turn in emergencies or to share ideas. Imagine leveraging AI to:<\/p>\n